Marketware Takes Security Seriously with Multi-Factor Authentication

Multi-factor Authentication

We’re excited to introduce Multi-Factor Authentication into the Physician Strategy Suite. With the increase of cloud-based platforms like ours, we know security concerns have become top-of-mind, especially for those working in healthcare that need to be HIPPA compliant.

What is Multi-Factor Authentication?

Multi-factor authentication (MFA) or 2-factor authentication is a method used to make account more secure. It works by, as the name suggests, using more than 1-factor for user verification. The 1st factor is your username and password — the 2nd is a 1-time code or PIN that will be sent via their method of choice (email, text or phone call).

This means that in the event your login credentials are compromised, your username and password wouldn’t be enough to access your Marketware account. Making MFA one of the best methods of protecting data against phishing or other cyber-attacks.

Multi-factor authentication

The Benefits of Having Multi-Factor Authentication (MFA)

Increased Security

Having multi-factor authentication adds a layered defense.

Access Control

Passwords can be passed around — by having a second defense you define who has access and who doesn’t.

Customizable Security Needs

Allows you to pick how often users need to authenticate and how they authenticate.

Meet Regulatory Requirements

This security protocol helps protect an organization while meeting external requirements.

Remove Password Risk

Password can be cracked — having another layer of security removes that possibility.

Multi-Factor Authentication within Marketware’s Physician Strategy Suite

Administrators will need to turn multi-factor communication on for it to be implemented to their users.

  1. Navigate to the security tab in account preferences.
  2. Toggle the enable multi-factor authentication to on position.
  3. Select a session timeout frequency (none, 15 minutes, 1 day, 1 week, etc.).
  4. Click save.
Multi-factor authentication

Users can adjust their preferred verification method.

  1. Ensure your email & cell phone are listed correctly in your profile contact information.
  2. Navigate to the security tab in account preferences.
  3. Select your preferred method of verification (email, text or phone call).
  4. Click save.
Multi-factor authentication

Interested in learning more about the steps Marketware’s has taken to ensure our clients ePHI is secure?

Date: November 03 2021
Subject: MW Product Updates
About the Author
Cassie Mero
Cassie Mero

Client Success Specialist

Marketware