6 Ways to Improve the Physician Retention Cycle
The Physician Retention Cycle
If you plan on growing your referral base, then maintaining strategic alliances with your physicians must be your number one priority. This requires that you understand the needs, issues, and perspectives of these physicians, responding quickly and effectively to any issues that might affect this working relationship. The Physician Retention Cycle offers a road map of how this relationship develops and what steps are needed to stay ahead of the game.
Mastering this cycle can help you effectively
- Build that essential relationship of trust
- Identify needs and issues
- Resolve conflicts quickly
- Keep those patient referrals coming your way
"Nothing happens in physician relations until a provider's roadblock is resolved. By using probing questions, a physician liaison can uncover unforeseen obstacles. These questions should not be intrusive, but they should be asked in a spirit of understanding and cooperation. "