The Exponent

More than just a company blog

3 Reasons Why You Should Be Tracking Liaison Activity

You’re checking your monthly referral report and you see that the PCP down the road—Dr. Roberts—has finally referred patients to your clinic. You’ve been waiting for these referrals since he first started his practice over one year ago. But you can’t help asking yourself, why now?  You pull up the activity reports for your physician liaisons, and since all of the activity for your physician liaisons is tracked, you are able to see that Sara—the liaison for the region—completed numerous activities with Dr. Roberts over the course of that year. As it turns out, this included a series of phone calls and emails to him and his staff, office visits […]

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